Existing Customer Support
Customer Support
Billing questions, account updates, equipment inquiries, and general support
Customer Support Request Form
Saturday: 9:00 a.m.–5:00 p.m. EST
Have questions about your TMC alarm system or monitoring service? Let us know via the form below for billing questions, account updates, equipment inquiries, or general support. Our team will review your request and get back to you as soon as possible.
Note that this form is for non-urgent requests.
Get More From Your Security System
Being a TMC customer gives you access to more than just reliable alarm monitoring. Our team can help you modernize your system and add smart home functionality to get more out of your existing setup.
If you're just getting started, we offer professionally installed alarm systems backed by reliable monitoring plans for both homes and commercial properties.
Upgrade and Expand Your System
- Alarm System Upgrades: Modernize your panel, keypad, or communications without replacing existing equipment.
- Smart Home Security Devices: Add cameras, sensors, and smart devices to your existing system.
- Z-Wave Smart Home Devices: Control lights, locks, thermostats, and more through your alarm system.
Monitoring and Services
- New Security Alarm Installations: Get your alarm system professionally installed by TMC's security experts.
- Dispatch Procedures & Benefits: Understand TMC's emergency response protocols for when your alarm triggers.
- TMC Alarm Monitoring Rates: Explore our monitoring plans to find the right fit for your home or business.