Customer Support
Everything existing TMC customers need in one place. Submit support requests, download your mobile app, find alarm manuals, test your system, set vacation holds, and more.
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UL-Listed Monitoring
From $9.99/Month
No Long-Term Contracts
North American-Based Support
Since 1998
Get a Free Quote
Tell us what you need and our North American-based team will follow up with a custom quote — no obligation, no pressure.
Request Your Free Quote
Customer Request Form
Submit billing questions, technical support, address changes, and more.
Submit a Request ›App Downloads
Download the TMC mobile app for iOS or Android. Alula, Total Connect 2.0, SecureNet.
Download App ›Vacation Notice
Submit your departure and return dates so we can adjust your monitoring.
Submit Notice ›VoIP Compatibility
Learn how VoIP affects alarm monitoring and why cellular backup is essential.
Learn More ›Referral Program
Earn 3 months free monitoring for every friend or family member you refer.
Refer a Friend ›Related Pages
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