Browse FAQs
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| Q. | What causes false alarms? |
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False alarms can be triggered by a variety of things and can take police, fire and emergency personnel away from other important duties. As a result, many localities have begun imposing fines to homeowners who trigger false alarms. To learn more about what you can do the prevent false alarms, click here. |
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| Q. | What if I have an existing alarm monitoring provider? |
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Even if you have an existing monitoring provider, you can still switch to TMC and start taking advantage of our Security + Savings benefits. Contact us toll-free at 1.866.247.4999 and one of our courteous customer service representatives will be happy to assist you in making the switch to TMC. |
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| Q. | How can you offer competitive services when you charge so much less than other companies? |
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We charge you only the real cost to monitor your alarm system. Current profits will be inflated at more than $9.99/month. The cost-savings we make on our automatic once-a-year payment plan is also given directly back to you. |
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| Q. | How do I pay for the service? |
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You pay once a year in advance, by pre-authorized payment through your bank, visa, MasterCard or American express cards (discovery card also accepted from our Us clients |
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| Q. | How are my referrals credited to me? |
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One month free monitoring is automatically rewarded for each referral. This reward is credited to your account and is deducted from your next automatic debit on your anniversary date. There is no limit to the amount of referral credits you can receive from TMC…This is our way of thanking you for the referral business. |
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